Year In Review
Airservices Year In Review
Australian skies remain some of the safest in the world, despite significant disruptions and increasing in complexity.
3.6M
Air Traffic Movements
Zero
Significant Attributable Safety Occurrences
5,491
Total ARFFS Callouts
336
Aircraft Incidents Responded To By Our Aviation Rescue Firefighters
119
Incidents in which our Firefighters supported local communities
11
Lives SavedWe delivered efficient and environmentally responsible services despite extensive disruptions to the flight network.
54sec
Median Arrival Airborne Delay12sec
Median Arrival Airborne Delay Increase YOY With Disruptions<4.3mins
Arrival Airborne Delay Experienced by 3 in 4 Aircraft30sec
Arrival Airborne Delay Experienced by 3 in 4 Aircraft Increase YOY With DisruptionsWe continued to deliver high-quality service outcomes to the industry and community…
2%
Price Reduction Introduced 1 July 2019
2600
Low-Volume General Aviation Operators Were Provided Services At No Charge
$3.3M
Aeromedical Flight Fees Waived (32% increase YoY)We started the year in a strong financial position...
$200M
Capital Repayment To Government2%
Below Target Operating Cost Per Instrument Flight Rules Flight Hour…and invested for the future.
$1B+
Of future benefits for the industry from OneSky$368M+
Fuel Savings$36M+
Reduced Carbon Emissions$303M+
Passenger Time Savings$157M+
Airline Savings$140M+
Productivity (CMATS)We kept our people safe and secure.
42.5%
Year on Year Improvement in LITFR
2000+
Operational Employees Moved To Resilience Rosters
1000+
Employees Working From HomeYOY Change To Fee Paying Customer Traffic
5.3%
Q1 Change in Fees7.6%
Q2 Change in Fees-5.5%
Q3 Change in Fees-58.5%
Q4 Change in FeesFinancials
24%
Below Budget Airways Revenue$25M
Net Loss After Tax$30M
In Savings Identified In Q4Year At A Glance
