Annual report 2019-20

every great challenge brings equal opportunity

2%

Price Reduction

2%

Below Target Operating Cost

$200M

Investment In Capital Program

FROM THE CEO

Our mandate is to facilitate safe and efficient airspace access for all users.

Jason Harfield | Airservices Australia

Year In Review

Airservices Year In Review

3.6M

Air Traffic Movements

Zero

Significant Attributable Safety Occurrences

5,491

Total ARFFS Callouts

336

Aircraft Incidents Responded To By Our Aviation Rescue Firefighters

119

Incidents in which our Firefighters supported local communities

11

Lives Saved
Year In Review

Our Corporate Plan Initiatives

Service Excellence

OneSKY

Melbourne Air Traffic Services Centre (ATSC) ready for installation

Industry Leadership

Fostering and Promoting Civil Aviation

2 per cent price reduction 1 July 2019

Service Innovation

Digital Aerodrome Services

National deployment roadmap completed

Organisational Agility

People Capability

Our people capability and engagement is continuing to transform in response to Elizabeth Broderick & Co’s independent cultural review.