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From the chairman

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We are on a journey to transform our business through digitalisation and automation to better support the industry we serve.

John Weber | Airservices Australia

Our Purpose

Connecting people with their world safely

STRATEGIC PILLARS

Customers

Understand our industry's needs and enhance our services to deliver a better experience with more value for those that consume our services. Read more

People

Create a thriving purpose and values-led organisation. Read more

Owner

Create the value that is expected of us by our owner and community. Read more

LONG-TERM TRENDS

There are 6 key trends affecting the aviation industry that we will navigate over the life of the plan. READ MORE

INTELLIGENT SYSTEMS

INCREASING AIRSPACE COMPLEXITY

LONG-TERM GROWTH WITH SHORT-TERM VOLATILITY

ENVIRONMENT AND COMMUNITY

DEMAND FOR PERSONALIZED SERVICE

EVOLVING TRANSPORT ECOSYSTEM AND VALUE CHAIN

NOW: 2021-22

RESPONDING TO THE IMPACTS OF THE PANDEMIC AND BUILDING THE FOUNDATION FOR CHANGE

NEXT: 2022-23

TAILORING OUR SERVICE PERFORMANCE LEVELS TO THE NEEDS OF OUR CUSTOMERS AND COMMUNITY

LATER: 2024-25

TRANSFORMING HOW WE DELIVER OUR SERVICES THROUGH DIGITALISATION AND AUTOMATION

In simple terms, we exist to connect people with their world safely.