On behalf of the Airservices Board, I present Airservices 2021-22 Annual Performance Statement (APS), prepared in accordance with section 39(1)(a) of the Public Governance Performance and Accountability Act 2013 (PGPA Act). It is our opinion that the statement accurately presents Airservices performance in the reporting period and complies with subsection 39(2) of the PGPA Act.

John Weber
Chairman

Our Performance

We remain committed to reshaping our business through the increased use of digitalisation and automation, which will enable us to better support the aviation industry, while fulfilling our purpose to connect people with their world safely.

We remain focused on the following objectives:

• Match the needs of our customers with scalable service provisions, while maintaining safety as the first priority.
• Become a thriving, purpose and values-led workplace.
• Transition to a more flexible cost structure, with lower operating costs, emboldened by the $100 million in cost savings achieved throughout 2021-22.
• Continue to focus on the introduction of digitised services across the network to prepare for future operating environments and improve productivity.
• Transform our asset base to align capability to service demand and shift capital commitments to operating expenses through partnerships with managed service providers.

This section provides a detailed assessment of our 2021-22 performance against our key performance indicators (KPIs) and corporate plan initiatives, balanced against 3 strategic pillars: Customers, People and Owner.