Airservices Australia is a government-owned organisation established by the Air Services Act 1995 (the Act). We are a corporate Commonwealth entity under the Public Governance, Performance and Accountability Act 2013 (PGPA Act) and operate in accordance with the Australian Airspace Policy Statement and the minister’s Statement of Expectations.
Our purpose, as defined in the Air Services Act 1995, is to:
- provide facilities and services for the safety, regularity and efficiency of air navigation within Australian-administered airspace. This includes providing air traffic services, aviation rescue fire fighting services, aeronautical information, radio navigation and telecommunications services.
- promote and foster civil aviation in Australia and overseas.
In performing our functions and in accordance with the Act, we must:
- regard the safety of air navigation as the most important consideration
- as far as practicable, protect the environment from the effects of, and the effects associated with, aircraft operations.
We are funded through customer charges for our services and by capital raised from debt markets. Our Board sets our prices after extensive consultation with industry and oversight by the Australian Competition and Consumer Commission (ACCC). We did not receive funding from the government during the financial year.
Our people and culture
Airservices is committed to ensuring our workplaces are diverse, inclusive and respectful. We proudly celebrate the culture and traditions of our people.
Core to this commitment is our cultural transformation: continuously improving and building a culture in which all our people feel included and can bring their whole selves to work.
Our aspiration is to reflect a reconciled and inclusive Australian society where all our employees, our customers and our communities live and grow together in harmony.
One way we understand our people and culture is through our people engagement score, which measures levels of motivation and enthusiasm towards Airservices.
Environment, social and governance
We are further embedding environmental, social and governance (ESG) principles into our ways of working to ensure we are stewards of the environment, good corporate citizens, and are led by accountable leadership with transparent and robust governance.
Our commitment, as far as practicable, is to protect the environment from the effects of, and the effects associated with, aircraft operations.
Our aspiration is to foster an Australian aviation industry which maintains its social licence to operate, and where all stakeholders benefit from the value aviation brings to our nation.
We recognise that aircraft noise can have detrimental impacts on communities. We are committed to genuine and transparent engagement with our communities and industry stakeholders to shape sustainable solutions for managing aircraft noise.
Our commitment extends to responsible management of the environmental effects of our historical operations including per- and poly-fluoroalkyl substances (PFAS) and asbestos-contaminated sites.
We have a robust corporate governance model with a focus on evolving in response to obligations and expectations from our owner, our customers and communities.
More information is available at www.airservicesaustralia.com/about-us/our-governance/
Our values
Our values reflect what is important to us at Airservices Australia. Embedded and shared throughout the organisation, they guide our daily interactions with our customers, communities and each other.