On behalf of the Airservices Board, I present Airservices’ 2022-23 Annual Performance Statement, prepared in accordance with section 39(1)(a) of the Public Governance Performance and Accountability Act 2013 (PGPA Act). It is our opinion that the statement accurately presents Airservices’ performance in the reporting period and complies with subsection 39(2) of the PGPA Act.

John Weber
Airservices Australia Board Chair

Our performance

We continue to support the industry’s recovery through the delivery of efficient services, while fulfilling our purpose to connect people with their world safely. At the same time, we are investing in new and innovative services to deliver the future of aerospace and aviation rescue fire fighting services and ensure we meet the evolving nature of our customers, the community and shareholders’ expectations.

We are committed to the following objectives:

• Optimised, safe and efficient use of Australian airspace through a single national air traffic system.
• Optimised, resilient and efficient aerodrome services through scalable and flexible delivery.
• Sustainable capacity growth with balanced community and customer outcomes.
• Sustainable and scalable Aviation Rescue Fire Fighting services delivering improved safety for our people and customer through evolved fleet and people capabilities.
• Safe and sustainable integration of the Uncrewed Aircraft Systems (UAS) market.
• Delivering valued insights by leveraging our unique air navigation and network capabilities.
• A thriving purpose- and values-led organisation, aligning people capabilities to need.
• Faster, greener, quieter outcomes for our communities and customers enabled by our commitment to sustainable aviation.
• Safe, inclusive, engaging and sustainable workplaces, enabling delivery of our valued services.
• Effective, engaging and efficient ways of working enabled by ‘next generation’ digital business tools and automation.

To deliver:

• Transformed end-to-end experience for all those who use our skies.
• Reduced transaction costs to deliver greater value from our services.
• A high performing culture by creating a workplace of highly engaged people that live our values.
• Sustainable aviation by balancing community and environmental interests with industry performance, setting us on the path to align with the Government’s 2050 net zero emissions targets.